Hope Park Workspaces
Legal

Privacy Policy

How we collect, use and protect your personal information.

Who We Are

This privacy policy explains how Hope Park Workspaces ("Hope Park", "we", "us" or "our") collects, uses and protects your personal information when you visit our website, enquire about a workspace or meeting room, or otherwise interact with us.

We are Hope Park Workspaces, based at Trevor Foster Way, Bradford, BD5 8HB. You can contact us at info@hopepark.co.uk or on 01274 288892.

The Information We Collect

We only collect information that helps us respond to your enquiries, run our website properly, and understand how it's used. This includes:

Information you give us

  • Your name, email address and phone number, when you submit an enquiry, contact or viewing-request form, or apply for a role with us.
  • Details of your enquiry, such as the workspace, meeting room or location you're interested in, and any message you send us.
  • Information you provide when applying for a job, such as your CV, covering letter and application details.

Information collected automatically

  • Technical information such as your IP address, browser type, device type and general location, collected via cookies and similar technologies.
  • Usage information, such as which pages you visit, how you arrived at our site, and how you interact with it, collected through analytics tools once you've given consent.

How We Use Your Information (Our Lawful Basis)

Under UK GDPR, we must have a valid lawful basis for every use of your personal data. We rely on the following:

  • Legitimate interests — to respond to enquiries, manage our relationship with prospective and current tenants, and keep our website secure and working properly.
  • Consent — for non-essential cookies and analytics tools such as Google Analytics and Microsoft Clarity, which we only set once you've accepted them through our cookie banner. You can withdraw this consent at any time.
  • Contract — where we need to process your information to take steps towards, or perform, a licence or service agreement with you (for example, once you become a tenant).
  • Legal obligation — where we need to keep or share information to comply with the law, such as tax and accounting requirements.

Cookies & Analytics

Our website uses cookies — small text files stored on your device — to make the site work, and, with your consent, to help us understand how it's used.

  • Essential cookies are always active and are necessary for core site functionality, such as remembering your cookie preferences. These don't require consent.
  • Analytics cookies, including Google Analytics and Microsoft Clarity, help us understand how visitors use our site so we can improve it. These are only set after you actively accept them through our cookie consent banner — if you decline, they will not run.

You can change your cookie preferences at any time by clearing your cookies in your browser settings and revisiting the site, which will show the consent banner again.

Sharing Your Information

We don't sell your personal information. We may share it with:

  • Trusted service providers who help us run our website and business — for example, our website hosting provider, email provider, and analytics providers (Google and Microsoft) — who only process data on our instructions.
  • Professional advisers, such as our accountants or solicitors, where necessary.
  • Regulators, law enforcement or other authorities, where we're required to by law.

We do not transfer your personal data outside the UK except where a service provider we use (such as Google or Microsoft) processes it as part of their standard operations, in which case appropriate safeguards, such as Standard Contractual Clauses, are in place.

How Long We Keep Your Information

We only keep your personal information for as long as we need it. Enquiry and contact form submissions are typically retained for up to 24 months, to allow us to follow up and for record-keeping purposes, unless you become a tenant, in which case information is retained for the duration of your agreement and for a reasonable period afterwards to meet our legal and accounting obligations. Job application data is retained for up to 12 months after the recruitment process closes, unless we ask to keep it for longer with your consent.

Your Rights Under UK GDPR

You have a number of rights over your personal information. You can ask us to:

  • Access the personal information we hold about you.
  • Rectify any information that's inaccurate or incomplete.
  • Erase your personal information, where there's no good reason for us to keep using it.
  • Restrict the processing of your information in certain circumstances.
  • Object to our processing of your information, including for direct marketing.
  • Port your information to another organisation, in certain circumstances.
  • Withdraw consent at any time, where we're relying on consent to process your information — for example, analytics cookies.

To exercise any of these rights, please contact us using the details below. We'll respond within one month, as required by law.

Keeping Your Information Secure

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure, and we regularly review our security practices.

Changes To This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page.

How To Complain

If you have any concerns about how we handle your personal information, please contact us first so we can try to put things right. If you're still not satisfied, you have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk or by calling 0303 123 1113.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please get in touch: